Member Help & Printable Use

Need a hand?

Email [email protected] with your membership email address and a short description of the problem. Please do not send passwords or card details.

Find and download your printables

Log in, browse the library, and open a printable to use its PDF download button. Save the PDF, then print the pages you need.

Having trouble signing in? Use the username you chose at checkout or request a password reset.

Manage your membership

Visit My Account to view payments and subscriptions. Under Subscriptions, open Actions to update your payment details or cancel your next renewal. Cancellation stops future renewal; access continues through the end of your paid membership year.

Where can I find instructions and craft ideas?

Many of our printables and crafts have full step-by-step instructions, photos, and activity ideas on MommyMadeThat.com. If a membership listing includes a tutorial link, follow it to the matching post. You can also search MommyMadeThat.com for the printable or craft title.

We’re adding more printables all the time and continuing to expand the instructions and resources in the library. Not every printable has a full tutorial yet. If you need help with an activity, email us its title or page link.

What does my membership include?

Your paid membership gives you access to the library’s digital PDF downloads while your membership is active. No physical products are shipped. You provide the printer, paper, and any craft supplies you need.

Tips for printing your PDFs

  1. Download and save the PDF before printing. Open it in a PDF reader rather than printing the membership webpage.
  2. Check the printable’s page and the PDF for paper size, supplies, and any special printing directions.
  3. Choose the pages you want to print. If the printable needs an exact size, use Actual Size or 100% scale; otherwise, Fit to Page can help prevent edges from being cut off.
  4. Use regular printer paper for worksheets and coloring pages. Cardstock can work well for crafts, puppets, and bookmarks when suitable for the project and your printer.
  5. Print one page first to check size, orientation, and color before printing the whole set.

Trouble downloading a printable?

Make sure you’re logged in with the account you used to purchase your membership. In My Account, check that your membership has active access. Then return to the printable’s page and try its download button again.

If the PDF opens in a browser tab, use the PDF viewer’s download or save button to keep a copy. If a download is blocked on a school or work network, try your own device or network where permitted, or contact your IT team.

Still stuck? Email [email protected] with the printable’s title or page link, your membership email, and what happens when you try to download. A screenshot of an error can help; please leave out passwords and payment details.

Where can I find new additions?

Visit Browse Printables to see the newest additions first. Use search, categories, or the sidebar collections to find an activity, theme, season, or holiday.

Is the free email list the same as membership?

No. The free Mommy Made That email list and this paid printable-library membership are separate. Subscribing to the free email list does not automatically create a paid membership or a member login. To use the member download buttons, you need an active paid membership account.

Missing instructions, a file problem, or an idea to share?

We’d love to hear from you! Email [email protected] with the printable’s title or page link if a file or set of instructions needs attention. You’re also welcome to suggest future printables. We consider requests as we plan new additions, but can’t promise every suggestion will be created.

Personal and classroom use

You may print these resources for your own activities or your students. Please do not resell the files, redistribute the PDFs, or share your membership login.

Refunds and cancellations

Because this membership provides access to digital downloads, all membership purchases and renewals are non-refundable, except where required by law. We do not provide prorated refunds for unused time.

You can cancel automatic renewal in My Account before your next billing date. Cancellation stops future renewals; access continues until the end of your paid membership term.

If you have trouble accessing a file or notice a billing error, please contact [email protected] so we can help.